Client
ZIP Stücki Park is part of a large former shopping center site that has gradually been transformed and expanded to meet evolving market demands. Existing buildings have been repurposed for new uses, while additional facilities have been developed to create a modern mixed-use destination. Four newly constructed multi-story office buildings remained vacant in their shell-and-core state for an extended period, as it proved challenging to attract tenants willing to lease large office spaces. The objective was therefore to develop an attractive and flexible offering that would accelerate leasing activity and appeal to a broader range of occupiers.
The solution was to bring life into the buildings and create an environment that would attract both tenants and visitors. A café was established, featuring a professional barista serving exceptional coffee and fresh snacks, creating a vibrant social hub within the development. At the same time, the ground floor was transformed into a range of bookable meeting and conference facilities, including meeting rooms of various sizes and an auditorium. The first floor was fitted out with fully furnished, ready-to-use private offices that could be booked as needed. To ensure efficient operations and minimize operating costs, the entire customer journey—from booking and payment to access and usage—was designed to be as automated as possible. Streamnow delivered a comprehensive booking platform with integrated payment processing and access management, complemented by a digital reception system and digital signage solutions providing information and guidance for guests and visitors. The result was a gradual but significant increase in activity across the site. As the campus became more vibrant and attractive, demand grew rapidly, ultimately leading to the successful leasing of all available spaces within a relatively short period of time.
Employees of the office and commercial tenants can use the app to invite guests, operate the parcel locker system, report issues, and contact the FM provider, staff restaurant, or property management team.
The website was designed to explain the unique concept, promote the available facilities and services, and provide a seamless entry point to the booking and management platform.
The booking platform allows both tenants and external users to reserve and pay for meeting rooms and the auditorium. Tenant-specific quotas and discounted rates can be configured, while external users pay the standard price. This ensures fair access, efficient utilization, and streamlined administration of the shared facilities.
To deliver a professional visitor experience while keeping operating costs low,
a Digital Reception was implemented to greet both pre-registered and spontaneous visitors. This automated solution provides many of the benefits of a traditional reception desk at significantly lower cost.
An additional information display guides visitors throughout the building by showing scheduled meetings and their locations, ensuring a smooth and intuitive arrival experience.
For every reservation made through the platform, a time-limited PIN code is automatically generated for the duration of the booking. The PIN grants access to all required doors and can be easily shared with meeting participants. This eliminates the need for physical key handovers, significantly reducing operational effort and costs. At the entrance to each room, a digital display either presents the scheduled meeting or provides a QR code linking directly to the booking platform. This enables users to make reservations on the spot, supporting both planned and spontaneous use of the facilities.
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Site App
Website
Booking Platform
Digital Reception
Access Management
ZIP Stücki Bar
Digital Signage
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